Exafort

Sr. Technical Project Manager

The Sr. Technical Project Manager will lead NetSuite ERP and Salesforce CRM system implementation projects for Exafort. You will ensure that Exafort continues to deliver innovatively, high-quality projects on-time and on-budget to enterprise customers.

Our ideal candidate will have strong enterprise business processes knowledge in Finance and Accounting, Sales, Customer services, and business operations, enabling and integrating enterprise applications coupled with exceptional project management and technology skills. Experience in working in high-performing small to midsize companies is highly desired.

Objectives and Responsibilities

  • Lead project teams through kickoff, discovery, design, implementation, prototype review, deployment, and adoption processes

  • Lead and manage both internal and external project resources, including both functional and technical team members, and have ownership of project delivery

  • Define project plans and schedules, resource requirements, and project dependencies

  • Manage project scope, cost, and stakeholder expectations

  • Manage risk, perform risk analysis and provide communications

  • Communicate project status to the project team, business owners, and Exponent Partners leadership/management

  • Track and communicate project deliverables, challenges, and decisions

  • Track action items, open issues and assignments, and ensure completion of tasks

  • Help develop best practices and effective, consistent repeatable delivery process in a fast-paced environment

Skills & Qualifications

Bachelor’s degree in computer science, business management, or a related field, and at least 8 years of experience in information technology, Sr. Technical Project Manager candidates will meet the following qualifications:

  • Experience leading ERP/CRM projects is a must

  • Demonstrated success in client-facing roles

  • Successful track record of proven project management experience delivering full lifecycle technology projects on time and within budget

  • Demonstrated leadership skills are mandatory

  • Experience delivering information technology projects to multiple clients. Enterprise clients experience is highly desirable

  • Strong business process focus and skills

  • Significant experience facilitating and participating in business analysis with clients

  • A sense of humor, a positive outlook, and an easygoing manner when working with others

  • Exceptional verbal and written communication skills as applied in project plans, status reports and e-mail communication, systems documentation, client meetings, team interaction, and everything in between

  • Experience working in a small company environment

  • Experience with leading remote, geographically diverse domestic teams

  • Experience with structured software development methodologies/processes (SDLC, Agile methodologies, Scrum, XP, etc.)

  • Proficiency with project management tools (Microsoft Project)

  • Project Management Professional (PMP) PMI Project management certification is a pl

Sr. Business Analyst

The Sr. Business Analyst will work on client projects to provide Salesforce.com functional and technical knowledge and ensure that Exafort continues to deliver innovative, high-quality solutions to customers running Salesforce.com as their CRM system.

Our ideal candidate will have strong enterprise business processes knowledge in Sales, Customer services, and business operations, enabling and integrating enterprise applications coupled with exceptional project management and technology skills. Experience in working in high-performing small to midsize companies is highly desired.

Objectives and Responsibilities

  • Administering and customizing SalesForce.com of enterprise clients

  • Architecting and implementing business processes, workflows, and applications in SalesForce.com

  • Providing business and technical leadership for Salesforce.com implementations and customizations

  • Defining and advocating technical collaboration across systems and functional organizations of enterprise clients

  • Developing the appropriate solutions that address cross-functional interdependencies for the Sales/Marketing/Customer Service

  • Develop functional solutions for integrating SalesForce.com with other enterprise applications

  • Conducting business process reviews for enterprise clients

Skills & Qualifications

Bachelor’s degree in computer science, business management, or a related field, and at least eight years of experience in information technology, Sr. Business Analyst candidates will meet the following qualifications:

  • Strong SalesForce.com functional and administration skills- a minimum of 4 years related experience

  • Demonstrated experience and understanding of business process tools such as Oracle, CRM, Visio, Microsoft Office, Project Management tools

  • Strong analytical, organizational, and problem-solving skills are key to success in this position

  • Effective communication, organization, attention to detail, and negotiation skills

  • SalesForce.com Certified Administrator credential is a plus

  • APEX and Force.com knowledge is a plus

Sr. Account Executive

Responsibilities include penetrating new accounts, expanding revenue opportunities within existing accounts, and managing all aspects of an executive sales engagement. The ability to partner with the salesforce.com sales team is mandatory with an emphasis on providing professional services to prospects. Facilitate expansion in prospective client base and expand relationships while maintaining “Customer Satisfaction” with existing Accounts. This role will also work closely with the Cloud partner community to understand key AppExchange partners and align strategically with the field teams at those partner organizations.

Objectives and Responsibilities

  • Drive Enterprise sales for the West with the primary focus on new account acquisition
  • Lead generation and account planning
  • Engage the Exafort delivery team with pre-sales scoping efforts
  • Manage the knowledge transfer process from sales to delivery to ensure consistency
  • Maintain ongoing strategic customer relationships driving repeat business
  • Log all professional services opportunities into the Sales forecast and work with respective salesforce.com AE to help close business and foster an ongoing relationship
  • Track all communication/pipeline activities and required customer and opportunity information in the CRM system
  • Respond to inbound leads from salesforce.com Account Executives, Partners, Exafort marketing efforts, Customer Referrals, etc.
  • Attend weekly sales strategy/pipeline review meetings

Skills & Qualifications

  • Bachelor’s Degree and 7 – 10 years of quota carrying technology services sales or Enterprise applications service sales or cloud computing solution sales and account management experience.
  • Functional and working knowledge of salesforce.com and related ecosystem of partners
  • Deep understanding of the cloud ecosystem as it relates to Salesforce.com
  • Experience with outbound prospecting, ability to expand a sales territory, and strategic account planning
  • Manage complex solution-based sales with a proven track record of developing all aspects of a territory
  • Strong verbal and written communication skills
  • Energetic, enthusiastic, responsive, positive attitude;
  • Ability to work in a flexible, entrepreneurial environment, where an individual contribution has a strong direct impact